Installation charges - If required

 Guide to our Installation services within our main service area when carried out at the time of delivery:

Save money - If multiple products are delivered on the same day & to the same address - unless otherwise stated the dearest applicable charge below will cover all other goods basic installation 

i.e. Washer, dryer, dishwasher - all 3 can be installed for a single £20 installation charge

 

Delivery option

 

£ inc vat

 

Guide to service provided

 

Need it now? 
Collect from us

 

FREE

 

You can collect & pay for goods directly from our warehouse

 

DROP-OFF

Drop off & go delivery - Customer can connect

FREE for most orders over £199 within our service area 
or JUST £10 for orders between £50 & £199

 

We can also arrange to collect your old goods goods for recycling
Please enquire about this service

 

 

TVs

 

£ inc vat

 

Guide to service provided

INST-AV

Basic set up - No internet
 

£29

Goods unpacked, basic tune in and set up (Excludes internet)

 

INST-AV-GOLD

Internet connected products or more complex installations
 

£49

Goods unpacked, full set up including internet

INST-AV-GOLD-ASSIST

Price includes 12 months after sales assistance with issues not covered by the manufacturers warranty
 

£79

Goods unpacked, full set up including internet if required, after sales assistance for 12 months

INST-WALL-1M

Wall mounting a TV up to 33" screen size

£49

TV unpacked / wall mounted / connected to existing services

Price includes wall mounting a soundbar at the same time if required

Price is labour only & doesn't inc bracket / leads, we will advise on these separately
 

INST-WALL-2M

Wall mounting a TV over 34" screen size

£79

TV unpacked / wall mounted / connected to existing services

Price includes wall mounting a soundbar at the same time if required

Price is labour only & doesn't inc bracket / leads, we will advise on these separately
 

 

Delivery & installation 

 

£ inc vat

 

Guide to service provided

INST-FS-PLUG-ONLY

Products where only connection is a 13a plug  and no further setting up is required i.e. Refrigeration, tumble dryer etc
 

£5

Freestanding goods, old appliance disconnected, new goods unpacked / assembled & placed in position, connected up & packaging removed

 

INST-FS-REV-DOOR

Freestanding refrigeration where the door opening needs reversing before delivery

£29

Freestanding goods unpacked / door reversed, delivered & placed in position, connected up & packaging disposed of

Note Reversing the door opening can leave marks where the original fixings and handles have been machine tightened

 

INST-FS-WET

Connection of items such as  washing machines that need plumbing in

 

£20

Old appliance disconnected, new goods unpacked / assembled & connection to existing services in good order, disposal of packaging

INST-FS-ELEC-COOK

Connection of freestanding electric cooker or range cooker
 

£49

Old appliance disconnected, new cooker unpacked / assembled / connected to existing supply in good order, disposal of packaging

 

 

Built in products 

 

£ inc vat

 

Guide to service provided

INST-BI-NO-WOODWORK

Electric built in appliances without wooden facias such as Ovens, hobs, hoods
 

£59
Then £50 per additional appliance if fitted at the same time

Old appliance disconnected, new appliance unpacked / assembled / connected to existing supply in good order, labour up to half hour for usually 2 men, situations vary if it will be a bigger job we will quote on the site survey

 

INST-BI-WOODWORK

Electric built in appliances with wooden doors to be fitted such as Fridge Freezer, washer, dishwasher 
 

£89
Then £50 per additional appliance if fitted at the same time

Old appliance disconnected, new appliance unpacked / assembled / connected to existing supply in good order, transfer of decor facia panels & trim

 

 

Gas 

 

£ inc vat

 

Guide to service provided

INST-GAS
Freestanding & built in
 gas appliances

 gasflame

£90 

Then £50 per additional appliance if fitted at the same time

Disconnection & disposal of old appliance for recycling

New appliance unpacked / assembled / connected to existing services by Gas Safe engineer.

ONLY EXCEPTION IS integrated "double cavity" ovens as these require 2 men - see below

INST-GAS-2M
"Built in" Double ovens

gasflame 

£100 

Then £50 per additional appliance if fitted at the same time

Double cavity ovens built in/under ovens

New appliance unpacked / assembled / connected to existing services by Gas Safe engineer.

 All products - Installation services are for connection to an existing, adjacent supply in apparent good order, and fitting of facia panels for integrated appliances. Our installers are not allowed to undertake major carpentry, gas, electrical or plumbing work.

 TV / DVD / AV-Kit etc – We recommend that customers save the box where possible for future transport including any warranty/service issues –especially important for the first few weeks.

Internet enabled product - To install this type of product we will need you to input any password(s) for your home broadband connection, please have these at hand. If these passwords fail you will need to contact your ISP. Due to data protection and for your own security we cannot talk to them for you.

Built in products – Installation service covers transfer of existing door panel(s) & plinth to new appliance (if suitable- ie not warped) and basic woodwork only. We reserve the right to decline this service should we discover upon arrival that you need a kitchen specialist.  (In this case our installation charge would be refunded) .

 Gas appliances -very small kitchens (30 cubic metres or less = floor area 3mtrs x 5mtrs approx), or kitchens with no direct exterior door may require an air brick by law for your safety.  Standard connection is to an existing supply in good order within 1 metre. Any additional work is not included in the standard installation and will incur additional charges. See below also.*

Kitchen appliances - WARNING most appliances are designed for use in heated rooms. Low temperatures can cause refrigeration to stop working and food to thaw / washing machines to flood / even tumble dryers to fail when water freezes in humidity sensors - please check that the product is suited for this use if using in unheated areas.
Most doors are right hinged, we can alter this on many goods, but the original side may be left marked by the original fixings. It is important that this chargeable service is arranged with our store before delivery as it will be done at our workshops where care can be taken. 
Plumbing can be disturbed by disconnecting/re-connecting a product and leaks may not be apparent immediately, we recommend that you check for leaks for some time after installation. Let us know immediately should a leak start.
It may also be necessary to turn off your water/electricity/gas supply when installing kitchen appliances. Please check that the stop tap is working, turn off computers and be prepared. Other problems can sometimes show at this time i.e. if the ignition / thermocouple on your central heating boiler is faulty it may not restart after the supply interruption. This is due to a fault with the boiler and is not caused by our turning the supply off.

Viewed